We hope you like this feature, and we hope it saves you a lot of time and frustration when you try to call TaxAct! Learn about TaxACT culture, salaries, benefits, work-life balance, management, job security, and more. Mailing Address: 1425 60th St NE Ste 300. Customer Service Representative - … Phone: (800) 573-4287 . Contacts & Company Info . Please try again later. Additionally, when speaking with a TaxAct customer service representative, you will never be asked for your password, full social security number, access to remote into your computer, or bank information, like routing or account numbers. Something went wrong. In total, there are 3 ways to get in touch with them. Free Tax Filing Service & Support - TaxAct Mailing Address: 1425 60th St NE Ste 300. You can call Taxact at (800) 573-4287 toll free number, write an email, fill out a contact form on their website www.taxact.com, or write a letter to TaxAct, 1425 60th St NE Ste 300, Cedar Rapids, Iowa, 52402-1284, United States. The IRS never received my 2016 return. Cons: Sometimes, the wording can be a bit confusing, but customer service comes in to save the day for me! You can get serious savings on your purchase - sometimes up to 50% off. If you’re a TaxAct customer, you can contact our trusted customer service team here. Oh- we almost forgot. Please visit our Contact Us page to get started! Just enjoy the deal:Enjoy 15% Off TaxAct Online Federal And State 1040 Returns Starting At $7.96. Fast paced customer support by phone and email communication. … Whether you choose to call or use chat, our support staff will guide you through technical situations and tax situations specific to your return. Consumers complaining about TaxACT most frequently mention last year, customer service and several years problems. Just free free to enjoy the deal: "Enjoy 15% Off All TaxAct Online Federal And State 1040 Returns". TaxAct is one of the cheapest ways to file your taxes because their customer support options are relatively limited versus pricier tax prep software. If you have a simple return or rarely have a difficult tax question, the limited support may not negatively impact you. Alternatives Considered : TurboTax Business Reasons for Choosing TaxAct Business : TaxAct - I was referred by a business colleague. TaxAct offers email and phone support. TaxACT Customer Service Contact Info. I also assisted customers and co-workers with all aspects of the TaxACT programs. Support is closed on the following holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving & Christmas, (Installation, navigation, printing, electronic filing & filing errors, general troubleshooting), (Account record maintenance, Sign-In difficulties, product features, order processing, billing, status of return, product guarantee & privacy information, and email opt-out). Website: www.taxact.com . TaxAct Customer Service. Customer Service Supervisory Lead (Former Employee) - Cedar Rapids, IA - August 8, 2017 The most enjoyable aspect of working at TaxAct are the various Team … Researched difficult tax issues individually and assisted other representatives with tax questions. Reviews 45 . TaxAct's customer support has also received poorer reviews than the other two. In total, you can communicate with TaxAct using 2 different media: phone, web. TaxAct has a page or online help desk for customer service, but you can also call them on the phone. Cedar Rapids, Iowa 52402-1284. Cons: Sometimes, the wording can be a bit confusing, but customer service comes in to save the day for me! Have questions regarding the Shipping policy, exchange & returns, or new product arrivals and latest promotions? Best sellers will disappear soon if you don't grab them! TaxAct customer service can't resolve all issues that customers may have. In fact we try to do it for all of the issues that customers ask us about the most. You have been successfully added to the TaxAct Do Not Sell list. United States. Grab the garbain before it's gone. In general, we try to figure out which issues are ailing TaxAct customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and … According to TaxAct, I didn't finish clicking various buttons to e-file. Taxact Discounts To Existing Customers:TaxAct is an online store that offers limited-time discount and TaxAct coupon codes on new items that change everyday. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact TaxAct in an easy-to-use summary, as well as a full comparison of the 3 ways to reach TaxAct, compared by speed and customer recommendations. TaxACT has a consumer rating of 1.56 stars from 68 reviews indicating that most customers are generally dissatisfied with their purchases. You have been successfully added to the TaxAct Do Not Sell list. Or else listening to ads for other TaxAct products. We partner with a US-based expert help site to provide you with tech support 24/7. Alternatives Considered : TurboTax Business Reasons for Choosing TaxAct Business : TaxAct - I was referred by a business colleague. Have a question? Website: www.taxact.com . Q&A . And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. Customer Service Representative - Hourly. United States. Need to file your taxes or retrieve past tax returns? Enjoy 15% Off All TaxAct Online Federal And State 1040 Returns. Our support team is also available to help answer any questions you may have. Contact Taxact Customer Service. Ask, or enter a search term below. While TaxAct does not offer live chat, they do have a phone number. GetHuman builds tools that help customers avoid some of the common frustrations of customer service. Enjoy 15% Off TaxAct Online Federal And State 1040 Returns Starting At $7.96. Customer Stories Kent Scharringhausen: Sr. Vice President, American Chartered Bank BluePay is reliable, understands the complexities of transaction processing, and their customer service is a pleasure to deal with. Something went wrong. Technical Support and Taxpayer Support by phone is included with each TaxAct program. However, in the run up to the April filing deadline, TaxAct's customer service is … Reviews 30 . Contact Taxact Customer Service . … What bank does TaxAct use for refunds? I learned something new every day from unique customer situations. Contacts & Company Info . Type of Support - TaxAct Products Email Support Phone Support* Tax Help (319) 373-3600: Customer Service: Email Support (319) 373-3600 Q&A . Customer service hours vary depending on the time of year. Please try again later, Filing a Federal Individual Tax Return Extension - Form 4868, IRS Letter 12C - Reconciliation of Premium Tax Credit Payments, Bank Routing Number and Account Number Location, Installment Agreement Request - Form 9465 (After Filing Return), Printing Your Return and Individual Forms - TaxAct Desktop, Form W-2 - Box 12 Code W - Employer Contributions to Your Health Savings Account (HSA), Form 5405 Repayment of the Credit Due to Breaking the Contract, Schedule K-1 (Form 1065) - Figuring Adjusted Basis of Partnership Interest. Contact Taxact Customer Service . Enjoy a $1 one-week trial membership and chat with a … TaxAct Customer Service-----[protected]@toast.net is my tax act username On 4/18/2016 2:58 PM, [protected]@taxact.com wrote: We do not want customers to have the impression that we utilize "bait and switch" tactics. Contacting TaxAct. TaxAct Customer Service As a TaxAct customer, you’ll have access to the company’s robust FAQ page, which covers a variety of topics ranging from technical questions to … Contact Taxact customer service. Cedar Rapids, Iowa 52402-1284. TaxAct partners with Republic Bank & Trust Company for refunds. Total Pay. Need help with TaxAct Professional? You can contact TaxACT customer service team through the following ways: TaxAct 1425 60th Street NE Cedar Rapids, IA 52402 Telephone Number: +1 (319) 373-3600 Email Address: [email protected] TaxAct Customer Services & Support Salaries. Ripoff Report on: TaxAct - Taxact no filing customer service. Ask, or enter a search term below. Phone: (800) 573-4287 . The Best Phone Number for TaxAct An Overview of TaxAct Contact Information TaxAct Customer Service Ratings & Issues. Browse through our most popular tax help topics provided by TaxAct. The best phone number for TaxAct is their 319-373-3600 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Based on 1 Salaries Full Pay Details. Reviews from TaxACT employees about working as a Customer Service Representative at TaxACT. About $27K - $29K/yr Avg. TaxAct customer service is available Monday to Friday for most of the year. About $13 - $14/hr Base Pay. Contact Taxact Customer Service. For example, if there is an incompatibility between your computer or device and the company's software or online interface the representative may be able to recommend a workaround, but ultimately cannot be responsible for completely resolving the incompatibility. TaxAct recently revamped its aesthetic so that the site is easier to navigate and easier on the eyes than in years past. Sign in to your TaxAct Account here. Speak to An Expert Now. 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